Upstream Exploration


The Upstream Exploration tool is a valuable instrument for delving into the root causes of a problem or barrier. This systematic approach helps in uncovering the underlying factors providing a foundation for effective problem-solving.

By using the Upstream Exploration tool, teams can map out the various factors leading to a problem and analyze their interconnections. This facilitates a comprehensive understanding of the issue's origins. The tool encourages a proactive approach, ensuring that solutions are not merely addressing symptoms but are instead focused on resolving the fundamental issues at play.


How to use The upstream exploration:

  • Initiate an Upstream Exploration by gathering a cross-functional team and defining the specific problem or barrier you aim to address.

  • Start at the assumed user barrier and work your way backwards until you have a complete picture of the sequence of events leading to that barrier.

  • Record your observations at each stage and discuss with your group. Are you setting out to solve the right problem?


Use the Upstream Exploration with: